A TRADITION OF SUPERIOR CUSTOMER SATISFACTION CONTINUES....   "Ford Motor Company's President's Award recognizes and rewards Dealers who have excelled in achieving superior Customer Satisfaction and are Blue Oval Certified. The President's Award recipients exemplify commitment and resolve. They understand what it takes to attain the distinction of a leader and can consistently exceed that level.What makes this award even more significant is that Customers are the judges. Through a comprehensive survey, Customers rate Dealers on the basis of their Sales and Service experiences.Yearly only 340 Dealerships out of more than 5,000 are awarded this high honor."   FORD MOTOR COMPANY   Harrold Ford has the distinction of being the only Ford Dealer in the Sacramento area to receive Ford Motor Company's highest award for Customer Satisfaction Four Times.(The President's Award three times and The North American Customer Excellence Award one time; the former name for this award).   Making sure our Customers are happy is what everyone at Harrold Ford strives for. And it takes real teamwork to make it happen. From the person who answers the phone to our Sales Consultants, Technicians, Office staff,  Parts and Body Shop staff, everyone plays a part in providing our Superior Customer satisfaction.   Who knew how satisfying the road to Customer satisfaction would be? Along the way we have encountered many many, Customers who are a pleasure to serve and have become part of the Harrold Ford Family.        Jan Howell -  Quality Commitment Manager If you are new to the Harrold Ford family welcome we look forward to a long relationship. And if you have not come in to visit please take the time to stop by and say 'Hi'... we welcome the opportunity to welcome you to our family of satisfied customers and make a new friend!